A washing machine that will not drain can leave clothes sitting in water and may prevent the spin cycle from completing. The cause can range from a simple drain hose problem to a failed pump, blocked filter, lid or door-lock issue, or control problem.
If water remains in the tub after the wash cycle, the machine may be unable to move water through the drain system. Some washers will also refuse to spin when they detect that the water has not drained properly.
Possible causes include a clogged pump filter, blocked drain hose, failed drain pump, damaged impeller, lid-switch or door-lock problem, wiring issue, pressure sensor problem, or electronic control failure.
A humming pump sound can mean the pump is energized but cannot move water. Coins, small clothing items, debris, or internal pump damage can sometimes block normal drainage.
When draining and spinning both fail, the problem may involve the drain system, lid or door lock, motor controls, load sensing, or another safety-related component. The exact cause depends on the washer design.
If the washer still will not drain after checking the hose, load balance, and accessible filter area, professional diagnosis is the next step. Cannon Appliance provides washer repair throughout Redwood City and the San Francisco Peninsula.
You can schedule appliance service or call (650) 366-8444.
Cannon Appliance has served Peninsula homeowners since 1952. View our appliance repair service areas or explore our appliance repair services.